Privacy policy

Wham Energy (“we”, “us”, “our”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make purchases on our website [www.wham.energy]

By accessing or using the Site or our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Services and any of our Products.

1. Information We Collect

A. Information You Provide Directly

  • Contact information: Name, email, phone number, shipping/billing addresses.

  • Payment information: Credit/debit card details processed securely via Shopify.

  • Account information: Username, password, and other security details.

  • Customer support information: Any communication you send us.

B. Information Collected Automatically

  • Usage data: IP address, browser type, device type, pages visited, and interactions with the Site.

  • Cookies and similar technologies: Used to enhance user experience, analyze traffic, and display relevant content.

C. Information from Third Parties

  • Payment processors (for transaction processing).

  • Shipping providers and fulfillment partners.

  • Analytics providers and marketing platforms.

2. How We Use Your Information

We use your information to:

  • Process orders, payments, shipping, and delivery.

  • Communicate with you regarding orders, updates, or support requests.

  • Improve and personalize our Services and website experience.

  • Detects and prevents fraud or unauthorized activities.

  • Send promotional content if you have opted in.

3. Cookies & Tracking

We use cookies for site functionality, analytics, and marketing purposes. You may disable cookies in your browser, but some features of the Site may not function properly.

4. Sharing Your Information

We do not sell your data. We may share information with:

  • Vendors or service providers (payment, shipping, IT, analytics).

  • Marketing or business partners (with your consent or opt-in).

  • Affiliates or our corporate group in legitimate business interests.

  • Legal authorities, if required by law or to protect our rights.

5. Security & Retention

We implement industry-standard measures to protect your data. However, no online transmission is fully secure. We retain personal information as long as necessary to provide Services, comply with laws, or resolve disputes.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, delete, or request portability of your personal information.

  • Restrict or withdraw consent for certain uses.

  • Manage communication preferences or opt-out of marketing.

To exercise these rights, contact: info@wham.life

7. Children’s Privacy

Our Services are not intended for children under 18. We do not knowingly collect information from minors.

8. Contact Information

For questions or privacy-related concerns:
 Email: info@wham.life
 Address: Second floor 1 Modibaug, Ganesh Khind Road, Shivaji Nagar, Pune - 411016
FSSAI License Number: 11526996000357